We currently deliver Australia-wide only.
Shipping Options
At checkout, you’ll be able to choose from the following delivery services provided by Australia Post:
- Australia Post Parcel Post – reliable and cost-effective standard delivery.
- Australia Post Express Post – for faster delivery to most metropolitan areas.
Shipping costs are calculated automatically at checkout based on your order weight, size, and destination. These rates are provided directly by Australia Post in real time.
Free Shipping
Enjoy Free Shipping on all orders over $65 (after discounts and before shipping costs).
Orders below this threshold will be charged according to Australia Post’s calculated rates.
Processing & Dispatch Times
Orders are typically processed within 1–2 business days.
Once your order has been dispatched, you’ll receive a tracking number via email so you can follow your parcel’s journey.
Delivery Timeframes
Estimated delivery times (after dispatch):
- Parcel Post: 2–8 business days (depending on your location).
- Express Post: 1–3 business days (depending on your location and network coverage).
Please note that delivery times are estimates only and may vary during busy periods or due to unforeseen postal delays.
Order Tracking
You can track your parcel using the tracking link provided in your shipping confirmation email or by visiting the Australia Post tracking page.
Delivery Address
Please ensure that your shipping details are correct at checkout. We are not responsible for delays or lost parcels due to incorrect or incomplete addresses.
For inquiries, contact us at hello@tangocandles.com.au!
Prices are in AUD.